Assisted Lives (Birmingham)

Home care agency in Birmingham

Operated by Assisted Lives

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 4, 475 Bordesley Green East, Stechford, Birmingham, B33 8PP

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About

Assisted Lives is a home care agency based in Birmingham that provides care and support to people in their own homes. The agency works with older people, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairments, learning disabilities and eating disorders. Its services include personal care, help with daily activities, nutrition support, health monitoring, and overnight care with sleep-in or awake staff.

The Care Quality Commission inspection published in 2023 rated Assisted Lives as Requires Improvement overall. The agency was rated Good for how effective, caring and responsive its care is, but Requires Improvement for safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 1 December 2023 · Last inspected 20 July 2023

Assisted Lives Birmingham provides home-based personal care to a range of people, including older adults, younger adults, children, and people with learning disabilities or autism, and was supporting 22 people at the time of inspection. Inspectors found staff were caring, protected privacy, understood people's individual needs and communication, and helped people make choices, take part in activities, and manage their medicines safely. Some areas of risk management, record-keeping, and quality oversight were found to need improvement.

Strengths noted
  • Staff were described as caring and treated people with kindness, protecting their privacy and dignity.
  • A consistent staff team understood people's individual needs and how each person communicates.
  • Staff were trained to recognise and report abuse, knew how to act on it, and there were enough skilled staff to keep people safe.
  • People were supported to make choices, take part in activities linked to their care plans, and receive their medicines safely.
Areas to improve
  • Not all risks linked to people's care had been assessed or reduced, and care plans needed more detail on how to manage them.
  • Care records did not always reflect the knowledge staff had about how to support each person, and records of care reviews could be presented more clearly.
  • Systems for checking the quality of the service had not always been effective, which inspectors identified as a breach.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Assisted Lives (Birmingham) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Assisted Lives (Birmingham) is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 0.9 miles away. The local GP practice is IRIDIUM MEDICAL PRACTICE, 0.4 miles away.

Nearest hospital · A&E
Heartlands Hospital · 0.9 mi
Nearest GP
IRIDIUM MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Assisted Lives

Assisted Lives (Birmingham) is one of 3 services run by Assisted Lives on AskBart. See how the group's services are rated and where it operates.

See all 3 Assisted Lives listings →

Information last reviewed October 2026.

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