Home care agency

Apex Prime Care - Abbey Court

Home care agency in Basingstoke, Hampshire

Cera Care

Apex Prime Care - Abbey Court

Home care agency in Basingstoke, Hampshire

Operated by Cera Care

CQC GoodDementia
AddressAbbey Court, Popley Way, Basingstoke, RG24 9DX

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About

Apex Prime Care - Abbey Court is a home care agency that provides care and support in people's own homes. It operates under the Cera Care name and has its office in Basingstoke, Hampshire. The agency has a particular focus on dementia and supports a range of people, including older people, younger adults under 65, people with physical disabilities, people with mental health needs and people with sensory impairment.

The Care Quality Commission rates the agency Good overall, based on a report published in 2022. It is rated Good for being safe, effective, caring and responsive, and Requires Improvement for being well-led.

What inspectors found

CQC: Good

Report published 8 August 2022 · Last inspected 13 June 2022

Inspectors found that people using Abbey Court, an extra care service supporting 18 people with personal care, were very positive about their care, with people and relatives describing feeling happy and well looked after. Staffing was sufficient, risks were managed, and people were supported to make their own choices and to stay as independent as possible. Relationships between people and their care workers were described as good, and care was responsive to individual needs and preferences.

Strengths noted
  • People and relatives gave consistently positive feedback about the care received
  • Staff have the skills and training needed, and care is described as effective
  • Care focuses on independence and dignity, with people treated as individuals
  • Processes for medicines, safeguarding and complaints are in place and people know how to complain
Areas to improve
  • Management and governance needed improvement, and a new manager's improvement plan had not yet had time to embed all the changes

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital0.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Apex Prime Care - Abbey Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Apex Prime Care - Abbey Court is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 0.8 miles away. The local GP practice is SHAKESPEARE ROAD MEDICAL PRACTICE, 0.4 miles away.

Nearest hospital · A&E
Basingstoke and North Hampshire Hospital · 0.8 mi
Nearest GP
SHAKESPEARE ROAD MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Cera Care

Apex Prime Care - Abbey Court is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.

See all 146 Cera Care listings →

Information last reviewed October 2026.

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