Home care agency

Andrea Healthcare Limited

Home care agency in Colchester, Essex

Andrea Healthcare Limited

Home care agency in Colchester, Essex

CQC Requires improvement
Address18 Westlake Crescent, Wivenhoe, Colchester, CO7 9RZ

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About

Andrea Healthcare Limited is a home care agency based in Colchester, Essex, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs and learning disabilities.

The Care Quality Commission rated Andrea Healthcare Limited as Requires Improvement in 2022. The agency was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 15 July 2022 · Last inspected 24 June 2022

Inspectors found this domiciliary care service supports older people and people at the end of their life in their own homes. People said they felt safe, were treated with care and kindness, and received their visits from regular staff without missed calls. Concerns centred on medicines handling, staff training and supervision, recruitment checks and the provider's governance, which had not picked up these shortfalls.

Strengths noted
  • People said they felt safe and had no concerns about their safety
  • Staff understood how to raise concerns and safeguard people
  • People were treated with care, kindness, respect and dignity by regular staff
  • Care plans identified and recorded people's needs and risks
Areas to improve
  • Medicines were not always handled safely and improvements were required
  • Staff training was not sufficient to keep staff skilled and competent in their roles
  • Staff did not routinely receive formal supervision

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital3.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Andrea Healthcare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Andrea Healthcare Limited is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 3.9 miles away. The local GP practice is ROWHEDGE SURGERY, 0.7 miles away.

Nearest hospital · A&E
Colchester Hospital · 3.9 mi
Nearest GP
ROWHEDGE SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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