Graceage Care Colchester

Home care agency in Colchester, Essex

CQC Requires improvementDementia
AddressOffice F8, Innovation Centre, Knowledge Gateway, Boundary Road, Colchester, CO4 3ZQ

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About

Graceage Care Colchester is a home care agency based in Colchester, Essex, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions and learning disabilities.

The Care Quality Commission inspected Graceage Care Colchester in 2023 and rated it Requires Improvement overall. The agency was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 1 March 2023 · Last inspected 21 December 2022

Inspectors describe a service that was only three months old at the visit, with care provided to 26 people in their own homes. Staff are said to be kind and respectful, to encourage independence, and people spoke positively about their care and carers. The registered manager is described as open and keen to improve, and the provider works with outside agencies and has brought in an external consultant.

Strengths noted
  • People described staff as kind and respectful, and said staff encouraged their independence
  • Staff were recruited safely and had completed training for their roles
  • The registered manager was open, transparent and enthusiastic about improving the service
  • The provider worked well with external agencies and actively sought feedback from people and families
Areas to improve
  • Oversight systems were not yet robust, with no audits to check service quality
  • Care plans and risk assessments did not always hold enough detail, and medicine administration was not audited
  • Understanding of mental capacity and capacity assessments was limited, and end of life wishes were not always recorded

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Graceage Care Colchester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Graceage Care Colchester is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 2.9 miles away. The local GP practice is ROWHEDGE SURGERY, 1.4 miles away.

Nearest hospital · A&E
Colchester Hospital · 2.9 mi
Nearest GP
ROWHEDGE SURGERY · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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