Alpha Care Services
Home care agency in Cheltenham, Gloucestershire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Alpha Care Services is a home care agency based in Cheltenham, Gloucestershire, providing care and support in people's own homes. It aims to help clients of any age or disability stay in their homes, continue with everyday activities and keep their independence, with professional and sympathetic support. For people without a partner, relative or friend able to help, the agency says it can make living safely at home achievable.
The agency focuses on dementia and supports older people, younger adults and people with mental health needs. It describes a wide range of services. A Care Quality Commission report published in 2019 rates the agency Good overall, with Safe, Effective, Caring and Responsive all rated Good, and Well-led rated Requires Improvement.
What inspectors found
CQC: GoodReport published 8 March 2019 · Last inspected 11 February 2019
Inspectors found that people using this home-care service were happy with it and felt safe with the staff who support them. Staff were praised for being caring, polite and respectful of privacy, and care plans were said to give staff the information they needed. The report also found that improvements had been made to recruitment records and quality assurance, though further systems are still needed to ensure good practice is consistently followed.
- People and relatives reported being happy with the service and feeling safe with staff
- Staff were described as caring, polite and respectful of people's dignity and privacy
- Support was given to help people access the local community and stay in touch with family
- Medicines were managed safely and on time, and people were referred to health services when their needs changed
- Risk assessments needed more detail in the hazards and plans relating to people's risks
- Quality assurance systems need further tools so that checks and the actions taken after shortfalls are properly recorded and monitored
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Alpha Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Alpha Care Services is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 9.2 miles away. The local GP practice is THE STOKE ROAD SURGERY,, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Cheltenham
Information last reviewed October 2026.
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