Home Instead

AH Care Ltd

Home care agency in Cheltenham, Gloucestershire

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressPenhill Offices, Colesbourne, Cheltenham, GL53 9NS

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About

AH Care Ltd, trading as Home Instead Cheltenham, is a home care agency based in Cheltenham, Gloucestershire. It provides care and support in people's own homes, with a particular focus on dementia. It supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities or eating disorders.

The agency says it matches each client with a care professional according to skills, interests and personality, so that care can be tailored to the individual. The Care Quality Commission rates the agency Outstanding overall, with Responsive and Well-led also rated Outstanding and Safe, Effective and Caring rated Good. That rating comes from a report published in 2019.

What inspectors found

CQC: Outstanding

Report published 28 June 2019 · Last inspected 8 May 2019

Inspectors found that people receiving care at home from this service described staff as very caring and responsive, and that staff went beyond what was expected to help people live fulfilling lives. Care was tailored to each person, with staff using approaches such as learning about someone's background to prompt memories and conversation. The report describes a person-centred culture in which people's feedback is valued and staff feel supported by colleagues and managers.

Strengths noted
  • Staff were described as caring and patient, and as going out of their way to support people's wellbeing and potential.
  • Care plans were individual and reflected each person's needs and risks, giving staff the information they needed.
  • The service was well led, with managers using new approaches such as technology to improve care, and taking part in wider training and standards initiatives.
  • Staff were well trained, had access to in-house training and champions for extra support, and felt supported by colleagues and managers.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery2.7 miles
Hospital9.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — AH Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

AH Care Ltd is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 9.9 miles away. The local GP practice is RENDCOMB SURGERY, 2.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 9.9 mi
Nearest GP · CQC Good
RENDCOMB SURGERY · 2.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

AH Care Ltd is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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