Home care agency

Hope Care Service Agency

Home care agency in Cheltenham, Gloucestershire

Hope Care Service Agency

Home care agency in Cheltenham, Gloucestershire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address5 Court Mews, Charlton Kings, Cheltenham, GL52 6JQ

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About

Hope Care Service Agency is a home care provider based in Cheltenham, Gloucestershire, offering care and support delivered in people's own homes. The agency supports older people, younger adults and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Hope Care Service Agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 25 May 2023 · Last inspected 14 April 2023

Inspectors describe a domiciliary care agency that supports people in their own homes, with personal care provided to two people at the time of the visit. The report says staff helped people live as independently as possible, supported them with medicines in a way that encouraged independence, and provided care in the least restrictive way possible. Staff are described as knowing people well and responding to their individual needs, with privacy and dignity respected.

Strengths noted
  • Staff supported people to live as independently as possible and to have maximum choice and control over their lives
  • Staff were described as kind and compassionate, and they protected people's privacy and dignity
  • Staff understood people's individual and cultural needs and responded to them
  • Staff were trained to recognise and report abuse and worked well with other agencies to protect people

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital7.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hope Care Service Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hope Care Service Agency is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 7.8 miles away. The local GP practice is SIXWAYS CLINIC, 0 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 7.8 mi
Nearest GP · CQC Good
SIXWAYS CLINIC · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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