Agincare

Agincare UK Poole

Home care agency in Poole, Bournemouth, Christchurch and Poole

Operated by Agincare

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address24 Parkstone Road, Poole, BH15 2PG

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About

Agincare UK Poole is a home care agency based in Poole, Dorset, providing care and support in people's own homes, with a focus on dementia. It supports older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. The agency says it offers managed and flexible care arrangements across the country, each built around a personalised care plan and risk assessment. Clients have a named care manager and care supervisor, and can call a 24-hour on-call emergency line. The agency directly employs and pays its care workers, including live-in carers, and says it arranges a replacement if a carer falls ill.

The Care Quality Commission rates the agency Good overall, and Good across all five key questions: Safe, Effective, Caring, Responsive and Well-led. The rating comes from a report published in 2023.

What inspectors found

CQC: Good

Report published 2 March 2023 · Last inspected 14 February 2023

Agincare UK Poole provides personal care in people's own homes and extra care housing, mainly to older people, some of whom live with dementia. Inspectors found the service had improved since its last inspection, with stronger leadership and oversight, and people and relatives spoke positively about the staff. Feedback about the management and office team was also very favourable.

Strengths noted
  • Medicines are given as prescribed, and a newer electronic system has made medicines handling safer.
  • Staffing levels meet people's needs, and procedures limit the impact of sudden changes or shortages on visits.
  • Staff are recruited safely, trained and supported, and know how to raise safeguarding concerns.
  • Care is planned from an assessment that considers what matters to each person, and dignity, consent and privacy are respected.
Areas to improve
  • Communication about changes to visits still needs to improve for some people, and the registered manager said this work is ongoing.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital300 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agincare UK Poole will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agincare UK Poole is backed by a local NHS health network. The nearest A&E is Poole Hospital, 0.2 miles away. The local GP practice is POOLE TOWN SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Poole Hospital · 0.2 mi
Nearest GP · CQC Good
POOLE TOWN SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Agincare

Agincare UK Poole is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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