Home care agency

Quay Care (Poole) Limited

Home care agency in Poole, Bournemouth, Christchurch and Poole

Quay Care (Poole) Limited

Home care agency in Poole, Bournemouth, Christchurch and Poole

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address54 Parkstone Road, Poole, BH15 2PG

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About

Quay Care (Poole) Limited is a home care agency based in Poole, Dorset, providing care and support to people in their own homes. It supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders. The agency has a particular focus on dementia care.

Quay Care (Poole) Limited was rated Good by the Care Quality Commission in 2022, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 10 November 2022 · Last inspected 7 September 2022

Inspectors found that care plans were detailed and kept up to date, so people received care in a consistent and planned way. People and their families said they felt secure with the staff who visit, and described a small team that understands each person's needs and likes, with a warm, familial atmosphere. Staff also said the service supported their own wellbeing.

Strengths noted
  • Care plans are thorough and regularly updated, which supports effective care.
  • People and their relatives feel secure with the care workers who visit them.
  • Staff are described as warm and close to the people they support, almost like extended family.
  • Medicines are handled safely, and the staff who assist with them are trained and have their competence checked.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital300 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Quay Care (Poole) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Quay Care (Poole) Limited is backed by a local NHS health network. The nearest A&E is Poole Hospital, 0.2 miles away. The local GP practice is POOLE TOWN SURGERY, 0 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Poole Hospital · 0.2 mi
Nearest GP · CQC Good
POOLE TOWN SURGERY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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