Home care agency
Action Deafness
Home care agency in Loughborough, Leicestershire
Action Deafness
Home care agency in Loughborough, Leicestershire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Action Deafness is a home care agency based in Loughborough, Leicestershire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with sensory impairment. The agency was rated Good by the Care Quality Commission in 2019, with strengths in providing effective, caring and responsive care, and in its leadership and management.
The key-question rating for Safe was Requires Improvement at the time of inspection.
What inspectors found
CQC: GoodReport published 3 June 2019 · Last inspected 10 April 2019
Inspectors found that Action Deafness, which supports deaf and hard-of-hearing people in their own homes, provides safe, well-tailored care, with people involved in planning their support and choosing activities they enjoy. Staff were described as knowledgeable about safeguarding, skilled and experienced, and supported by sufficient supervision and guidance, with consent and choice respected. The service improved since its previous Requires Improvement rating and is now rated Good.
- Medicines are managed safely
- Staff understand how to recognise and report concerns about people's welfare
- Care is tailored to individual needs and people take an active part in planning it
- Management provides sufficient supervision and guidance, and the provider has suitable systems for good-quality care
- Risk assessments did not always reflect known risks, so staff sometimes lacked sufficient guidance
- The provider needs to strengthen recruitment processes to be sure new staff suit working with people who use the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Action Deafness will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Action Deafness is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 10.4 miles away. The local GP practice is CAMPUS VIEW MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Loughborough
Information last reviewed October 2026.
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