Home care agency

JaMax Homecare

Home care agency in Loughborough, Leicestershire

JaMax Homecare

Home care agency in Loughborough, Leicestershire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address8 Lawrence Way, Loughborough, LE11 5XZ

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About

JaMax Homecare is a home care agency based in Loughborough, Leicestershire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

JaMax Homecare was rated Good by the Care Quality Commission in 2023. It was rated Good for safety, caring, responsiveness and leadership. The effective key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 10 November 2023 · Last inspected 26 September 2023

Inspectors found that JaMax Homecare, a domiciliary care agency supporting 26 people at home, had acted on earlier concerns and improved its rating to good. People and their relatives were very satisfied with the personal care, described staff as caring, friendly and respectful of dignity and privacy, and said they had strong relationships with staff. Safe recruitment, adequate staffing, individualised care plans and a clear complaints route were all noted.

Strengths noted
  • Care plans and risk assessments were reviewed, with health-specific plans now in place to help staff monitor need and respond to risk
  • People and relatives praised the caring, respectful and friendly approach of staff, and staff encouraged independence
  • Safe recruitment practices and enough staff to meet people's needs were in place
  • Oversight systems and processes were improved, and the registered manager was described as open and transparent
Areas to improve
  • Timely calls were not always in place to give people the personal care they needed, affecting a small number of people, though the registered manager responded quickly

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital11.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — JaMax Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

JaMax Homecare is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 11.2 miles away. The local GP practice is DISHLEY GRANGE MEDICAL PRACTICE, 0.4 miles away.

Nearest hospital · A&E
Queen's Medical Centre · 11.2 mi
Nearest GP
DISHLEY GRANGE MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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