Home Instead
Zephyr Care Limited
Home care agency in Waltham Forest
Operated by Home Instead
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Zephyr Care Limited is a home care agency, trading as Home Instead, that provides care and support in people's own homes. Its office is in Waltham Forest, London. The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. It offers live-in care, which is intended to help older adults stay independent and comfortable at home for longer. Its carers assist with a range of care and support needs.
The Care Quality Commission rates Zephyr Care Limited Good overall, with Good ratings for safe, effective, caring, responsive and well-led. The rating comes from a report published in 2019.
What inspectors found
CQC: GoodReport published 18 July 2019 · Last inspected 27 June 2019
Inspectors found that people receiving personal care in their own homes were looked after by staff who understood their needs and treated them with kindness and respect. People and relatives were positive about the service, and the report describes care that was tailored to each person and supported their choices and independence. The inspection noted that some risk assessments could be more thorough.
- Staff knew the service's safeguarding procedures and how to protect people from harm.
- Medicines were handled through systems intended to keep people safe, and staffing levels were judged sufficient.
- Care records gave staff guidance on meeting people's nutritional needs, and people were supported to make their own decisions.
- Staff were given training, supervision and performance reviews and said they felt supported in their roles.
- Some risk assessments could be more comprehensive.
- Inspectors recommended that staff receive end of life training.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Zephyr Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Zephyr Care Limited is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 1.8 miles away. The local GP practice is HIGHAM HILL MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Zephyr Care Limited is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Waltham Forest
Information last reviewed October 2026.
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