Home care agency

Yourlife (Hertford)

Home care agency in Hertford, Hertfordshire

Yourlife Management Services

Yourlife (Hertford)

Home care agency in Hertford, Hertfordshire

Operated by McCarthy Stone

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressEdward House, Pegs Lane, Hertford, SG13 8FQ

Do you run Yourlife (Hertford)? Manage this listing free.

About

Yourlife (Hertford) is a home care agency based in Hertford, East Hertfordshire, run by Yourlife Management Services. It provides care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.

The agency was rated Good by the Care Quality Commission in 2021, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 April 2021 · Last inspected 6 April 2021

Inspectors found that people receiving personal care in their own flats were kept safe, and that staff knew how to recognise and report possible abuse. Relatives described the staff as kind and caring, and said the management team was approachable and supportive. The report says that more advanced training, including in dementia care, and better sharing of lessons from incidents were still needed.

Strengths noted
  • Risks to people's health, safety and wellbeing were identified, and measures were put in place to manage them.
  • Medicines were managed safely, and staff had training in infection control and were supplied with protective equipment.
  • Assessments were completed before care began, and care plans reflected each person's needs, including their dietary requirements, which staff understood well.
  • People were supported to make their own choices and keep control of their lives, with the least restriction possible.
Areas to improve
  • Lessons learned from incidents needed to be shared with and embedded in the practice of staff.
  • Further higher-level training was required, including in areas such as dementia care.
  • Some staff felt that recent changes in management had been unsettling.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital7.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Yourlife (Hertford) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Yourlife (Hertford) is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 7.3 miles away. The local GP practice is HANSCOMBE HOUSE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Alexandra Hospital · 7.3 mi
Nearest GP · CQC Good
HANSCOMBE HOUSE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of McCarthy Stone

Yourlife (Hertford) is one of 388 services run by McCarthy Stone on AskBart. See how the group's services are rated and where it operates.

See all 388 McCarthy Stone listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Yourlife (Hertford), your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Yourlife (Hertford) so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Yourlife (Hertford)?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.