Home care agency

Your Choice Care

Home care agency in Leicester

Your Choice Care

Home care agency in Leicester

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address38 Heather Road, Leicester, LE2 6DD

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About

Your Choice Care is a home care agency based in Leicester, East Midlands, providing care and support to people in their own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Your Choice Care was rated Requires Improvement by the Care Quality Commission in their 2021 report, with Requires Improvement grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 13 December 2021 · Last inspected 24 November 2021

This domiciliary agency gives personal care to people in their own homes, and at the time of inspection it was supporting two people. Inspectors looked at safety and leadership and found new management systems working well, though some are still being fully established. Staff have chances to discuss their work and development, and the rota reflects people's individual needs, while recruitment is ongoing and managers cover staffing gaps.

Strengths noted
  • Risk guidance for people's health and support needs has been reviewed and is current and detailed.
  • Medicines are managed in line with best practice, supported by newly introduced audits and monitoring.
  • All staff have completed pre-employment checks, including criminal record checks.
  • Inspectors found the service able to show how it supports choice, control and independence for people with a learning disability or autism.
Areas to improve
  • Infection prevention and control practice does not yet fully reflect best practice guidance, although shortfalls were acted on promptly.
  • Staff training is not yet fully complete, and the provider is still working towards full compliance.
  • The management systems need more time to become fully embedded, and the service did not have a registered manager at the time of inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Your Choice Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Your Choice Care is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.3 miles away. The local GP practice is SPIRIT PRIMARY CARE LIMITED-ASQUITH, 0.6 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 1.3 mi
Nearest GP
SPIRIT PRIMARY CARE LIMITED-ASQUITH · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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