York Lodge
Residential care home in Crowborough, East Sussex
Operated by Millcroft & York Lodge Care Homes
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
York Lodge is a 22-bed residential care home in Crowborough, East Sussex, providing care for older people and those with dementia. The home is rated Good by the Care Quality Commission across Safe, Effective, Caring and Responsive care, with Well-led rated as Requires Improvement (report 2020).
The home supports residents with dementia and sensory impairment alongside general older-age residential care. It maintains an open visiting policy and offers communal spaces including a conservatory overlooking the grounds, as well as access to local amenities via minibus.
What inspectors found
CQC: GoodReport published 24 January 2020 · Last inspected 20 December 2019
York Lodge in Crowborough provides personal care and respite stays for up to 22 older people, most of whom live with dementia, and the inspection took place in December 2019. Inspectors found people were kept safe by trained staff, medicines were managed well, and the home was welcoming, with a settled team who knew people closely and offered activities based on individual interests. Some care records and best-interest decisions needed clearer documentation.
- Staff were recruited safely, trained for people's specific needs, and knew how to recognise and respond to risk or abuse.
- Medicines were given safely by staff assessed as competent, and staffing levels were reviewed after falls or changes in health.
- A consistent team built trusting relationships with residents, and activities and outings were tailored to individual preferences.
- Staff communicated well with people using a range of tools, and end of life care was delivered with compassion and respect.
- Care plans did not always give clear guidance, and changes in people's care needs were not clearly recorded.
- Best-interest decisions, including those about sensor mats and covert medicine, and the reasons for them, were not always documented, which could leave new or agency staff without the information they need.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
- Set back from main road noise
- Fire station about 700 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
55 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £893 |
| 2025 | £929 |
What East Sussex council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
York Lodge is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 9 miles away. The local GP practice is SAXONBURY HOUSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Crowborough
Local clubs, charities and support groups that help older residents stay active and connected.
The Good Company People
The Good Company People carries out its purposes by providing relief to (a) people who are experiencing loneliness and social isolation and/or experiencing cognitive changes, living with dementia…
Rotherfield St Martin
RSM is a community led and award winning charity that supports older people in the Rotherfield Parish (and surrounding areas), East Sussex. Our aim is to prevent social isolation and loneliness in…
Engage
Engage, a rural charity in Wealden, provides socialisation opportunities for older vulnerable people at the TN22 club and dementia activities and carers' respite at the TN22 Plus club. Engage…
Mayfield and Five Ashes Community Services
To promote community based services and support for those living in the Parish of Mayfield and Five Ashes and its surrounding area within East Sussex, to assist in combatting loneliness and…
Rusthall Lunch Club
Providing a lunch once a week for the elderly living in Rusthall.
Age UK Tunbridge Wells
Age UK Tunbridge Wells is the new name for Tunbridge Wells Age Concern, the Charity has been working in the borough of Tunbridge Wells since 1948 and currently provides a range of services and…
Part of Millcroft & York Lodge Care Homes
York Lodge is one of 2 homes run by Millcroft & York Lodge Care Homes on AskBart. See how the group's homes are rated and where it operates.
More care homes near Crowborough
Information last reviewed October 2026.
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