Home care agency

York Branch

Home care agency in York

York Branch

Home care agency in York

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 1, Utilities House, Outgang Lane, Osbaldwick, York, YO19 5UP

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About

York Branch is a home care agency based in York, North Yorkshire, providing care and support to people in their own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

York Branch was rated Good by the Care Quality Commission in its 2022 inspection, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 10 August 2022 · Last inspected 29 June 2022

Inspectors describe York Branch as a home care agency supporting mostly older people in their own homes, with about 40 people using the service at the time. People said they felt safe, were treated with privacy and respect, and were supported to live independently. Staff were described as caring, trained, and well known to the people they supported, and the report says there were enough staff to meet people's needs.

Strengths noted
  • Care plans and individual risk assessments were in place to help protect people from harm
  • Staff were described as caring and compassionate, and as supported and approachable by the registered manager
  • People were supported to attend health and social care appointments and manage long-term conditions
  • Checks by the registered manager and provider were used to monitor and improve safety and quality

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — York Branch will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

York Branch is backed by a local NHS health network. The nearest A&E is The York Hospital, 2.4 miles away. The local GP practice is UNITY HEALTH, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The York Hospital · 2.4 mi
Nearest GP · CQC Good
UNITY HEALTH · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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