Woodcross Healthcare Services

Nursing home in Walsall

CQC Requires improvement44 bedsNursingResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address23 Reeves Street, Walsall, WS3 2DQ
Beds44

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About

Woodcross Healthcare Services is a purpose-built care home in Walsall, registered for 44 beds. It provides nursing, residential and respite care for older adults, younger adults and people with mental health needs. The home is arranged over two floors, with a sitting room, a dining room and an enclosed garden, and some bedrooms have garden views. Residents may decorate their rooms with small pieces of their own furniture. Activities include arts and crafts, baking, music, dancing, exercise and gardening. Meals are taken together in social dining areas and adapted to each resident's dietary needs.

The Care Quality Commission rates the home Requires Improvement overall, in its 2023 report. Its key-question grades are Good for caring and responsive, and Requires Improvement for safe, effective and well-led.

What inspectors found

CQC: Requires improvement

Report published 6 December 2023 · Last inspected 7 November 2023

Inspectors visited a residential care home for up to 44 people with mental health needs, which had 35 residents at the visit. Staff were described as interacting well with people, who said they felt comfortable and safe, and inspectors noted improvements since new management began, with an open and friendly culture. Inspectors found gaps in record-keeping and monitoring, including care plans that did not always reflect current needs and the environment needing redecoration and better cleaning.

Strengths noted
  • Staff interact well with people, who report feeling comfortable and safe
  • Improvements have been noticed by people and staff since new management started
  • The culture in the home is open and friendly
  • People are supported to make choices and have control, with the least restrictive approach used
Areas to improve
  • Skin checks in care plans were not documented or evidenced as taking place for people with sore skin
  • Some risks were not identified or risk assessed, and no plan was in place for people with constipation
  • Some eating and drinking information in care plans was incorrect, creating a choking risk

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Nursing
Residential
Respite

Specialist care

Mental health
Older people (65+)
Younger adults (under 65)

Facilities

Activities programme
En-suite rooms
Garden
Hair salon
Laundry service
Lift
Quiet / faith room
Wet rooms
Wi-Fi

What's nearby

GP surgery300 m
A&E: Manor Hospital2.1 miles
Pub or bar200 m
  • Near a main road
  • Fire station about 150 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

656 recorded crimes in the local area (April 2026)

Top categories:

Violent crime38%
Shoplifting15%
Criminal damage & arson7%
Burglary6%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Walsall council pays.

Care fee trajectory

Indicative weekly fee by year, against what Walsall pays care homes.
YearCouncil rate (per week)
2024£776
2025£790

What Walsall council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Woodcross Healthcare Services is backed by a local NHS health network. The nearest A&E is Manor Hospital, 2.1 miles away. The local GP practice is BLOXWICH MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Manor Hospital · 2.1 mi
Nearest GP · CQC Good
BLOXWICH MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Walsall

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Carers Advice & Resource Establishment, Sandwell (Cares)

**in liquidation**cares provides information, advice, help and support to unpaid family carers in sandwell. we offer information & advice, carer support, adult guidance & lifelong learning, work…

3.0 miles away · Source: Charity Commission (1134409)
Charity

Age Concern Wolverhampton

Advice and information Supportive Hospital Discharge ServiceHealth and Wellbeing Support ServiceTelephone Befriending ServiceIT training and supportHandypersonSupport for volunteer-led activity groups

5.7 miles away · Source: Charity Commission (1051232)
Charity

Wolverhampton Elder Asians and Disabled

we provide a day drop in centre with social, educational and recreational activities. we reduce isolation of elders by providing awareness raising sessions, advice and information and befriending.…

6.1 miles away · Source: Charity Commission (1096653)
Charity

Age Connects West Midlands

Age Concern Birmingham is the foremost voluntary agency supporting older people, their families and carers. The services provided include, but are not exclusive to, day centres, luncheon clubs,…

6.5 miles away · Source: Charity Commission (518610)
Charity

Cape Community Care Day Centre

Our Day Care Service for the Vulnerable Elderly within our community, offering healthy &freshly cooked meals, Mental /Physical stimulation, Social interactions & Outings, Digital introduction &…

7.0 miles away · Source: Charity Commission (1122721)
Charity

Better Understanding of Dementia for Sandwell

Befriending service for people with dementiaWeekly clubs for people with dementiaSupport service for family carers of people with dementiaDementia-awareness training for Social Services/Healthcare…

7.6 miles away · Source: Charity Commission (1133484)

Information last reviewed October 2026.

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