Windmill House care home, Tockington

Windmill House

Residential care home in Tockington, South Gloucestershire

Operated by Windmill Care

CQC Good55 bedsResidential
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressAlveston Road, Old Down, Tockington, BS32 4PH
Beds55

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About

Windmill House is a country house in Tockington, South Gloucestershire, providing residential care for older people. The home has 55 registered beds. Its original house has been adapted and extended over time, and it retains much of the character of a private home, with care staff who are known for their warmth. Residents have several lounges and shared rooms to use, and many spend time with others, taking part in activities such as crosswords in the sunny conservatory, armchair exercise classes, and reading in the lounge.

The home stands in around two acres of gardens, which include a scent garden, a rose maze, a lily pond and an orchard where local beekeepers keep hives. Most ground-floor rooms open directly onto the garden. The Care Quality Commission rated Windmill House Good overall, with Good ratings for safe, effective, caring, responsive and well-led care.

What inspectors found

CQC: Good

Report published 18 December 2019 · Last inspected 12 November 2019

Inspectors found that this home for older people provides a safe, effective and person-centred service, with staff who have the training and skills they need. People and their relatives were involved in planning their care, and care was shaped around each person's wishes. Visiting relatives were made welcome, and activities were planned around people's interests.

Strengths noted
  • Risk assessments helped people receive care with minimal risk to themselves or others.
  • Staff followed clear procedures for recognising and responding to abuse, and had been trained in them.
  • Health and social care professionals praised the care, timely referrals and the way staff followed their advice.
  • People, relatives and staff spoke positively about the management and staff team, and systems were in place to monitor and improve the service.
Areas to improve
  • Inspectors have recommended that the registered manager improve how staff support people with pain management.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Specialist care

Older people (65+)

Facilities

Activities programme
Communal Lounge
Conservatory
Garden
Gardens
Multiple lounges

Food hygiene rating

Good

Food Standards Agency · inspected January 2026

What's nearby

GP surgery2.1 miles
A&E: Southmead Hospital6.3 miles
Pub or bar350 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Local crime statistics

4 recorded crimes in the local area (July 2026)

Top categories:

Burglary50%
Other theft25%
Violent crime25%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what South Gloucestershire council pays.

Care fee trajectory

Indicative weekly fee by year, against what South Gloucestershire pays care homes.
YearCouncil rate (per week)
2024£1,253
2025£1,326

What South Gloucestershire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Windmill House is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 6.3 miles away. The local GP practice is ALMONDSBURY SURGERY, 2.1 miles away.

Nearest hospital · A&E
Southmead Hospital · 6.3 mi
Nearest GP
ALMONDSBURY SURGERY · 2.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Tockington

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK South Gloucestershire Ltd

Information and Advice (including specialist benefits advice and advice for people affected by dementia), Befriending, Day Care Services and a variety of volunteering opportunities.

2.1 miles away · Source: Charity Commission (1109999)
Charity

Patchway Community Association

Patchway Community Centre provides a safe and welcoming place for the local and surrounding communities to meet, we have over 25 regular groups consisting of Martial Arts, Luncheon clubs for the…

3.7 miles away · Source: Charity Commission (301597)
Charity

Four Towns and Vale Link Community Transport

Provision of community transport services for those who cannot access normal buses or are unable to access educational establishments due to rural isolation. Accessible vehicles providing…

4.4 miles away · Source: Charity Commission (1084874)
Charity

The Palmer Centre

The Palmer Centre provides a Dementia Friendly Cafe service that is open to all from 8.30 a.m. to 2.00 p.m., Monday to Saturday, every week, well-being and other recreational activities for older…

6.4 miles away · Source: Charity Commission (1183959)
Charity

The Carers Centre (Bristol and South Gloucestershire)

To support adult and young carers residing in Bristol and South Gloucestershire who are, or werecarrying out a caring role for persons who are disabled, elderly or ill, by the provision of…

6.9 miles away · Source: Charity Commission (1063226)
Charity

Rock Community Project

A Community centre based around social activities with specific reference to the elderly and disabled of all ages including lunch club, indoor bowls, tea dance, gentle exercise etc

7.2 miles away · Source: Charity Commission (1056688)

Part of Windmill Care

Windmill House is one of 3 homes run by Windmill Care on AskBart. See how the group's homes are rated and where it operates.

See all 3 Windmill Care listings →

Information last reviewed October 2026.

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