Home care agency

Windmill Hill Care Limited

Home care agency in Birmingham, Worcestershire

Windmill Hill Care Limited

Home care agency in Birmingham, Worcestershire

CQC Requires improvement
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address19b Twatling Road, Barnt Green, Birmingham, B45 8HX

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About

Windmill Hill Care Limited is a home care agency based in Birmingham, West Midlands. It provides care and support delivered in people's own homes to older people aged 65 and over, and younger adults under 65.

The agency was rated Requires Improvement by the Care Quality Commission in 2022. The inspection found its effective and caring services to be good, though safe, responsive and well-led key questions were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 20 July 2022 · Last inspected 22 June 2022

Inspectors found that people using this home-care agency were satisfied with their care, and praised staff and managers for being kind and consistent. People felt safe, staff knew them well, and there were no missed calls. Some quality checks were not effective, and medicines handling and moving-and-handling practice needed to be made safer.

Strengths noted
  • Care workers were consistent and knew the people they supported well, and there were no missed care calls
  • Staff and managers were described as caring and kind in day-to-day, hands-on support
  • People and relatives felt safe in their homes and were protected from abuse
  • People were supported to make choices and control their lives, in the least restrictive way
Areas to improve
  • Some quality checks were ineffective, were informal and unrecorded, or did not happen at all
  • Some medicines-handling practices were not safe, though the registered manager took immediate action
  • Staff lacked the skills needed for safe moving and handling, and practical training was arranged

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital6.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceLimited
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingAdequate
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Windmill Hill Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Windmill Hill Care Limited is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 6.6 miles away. The local GP practice is BARNT GREEN SURGERY, 0.7 miles away.

Nearest hospital · A&E
Queen Elizabeth Hospital Birmingham · 6.6 mi
Nearest GP
BARNT GREEN SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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