Home care agency
Willows Home Care Ltd
Home care agency in Preston, Lancashire
Willows Home Care Ltd
Home care agency in Preston, Lancashire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Willows Home Care Ltd is a domiciliary care provider based in Preston, Lancashire, delivering care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities and sensory impairment.
Willows Home Care Ltd was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 30 May 2023 · Last inspected 18 May 2023
Inspectors found that people receiving personal care in their own homes were supported by dedicated, attentive staff, and that people and their relatives praised the team's kindness and approachability. A system for matching people with staff and a digital care planning system were seen as supporting continuity and giving families reassurance. Inspectors did identify gaps in some recruitment practices and in some safety checks.
- Staff were described as dedicated and attentive, and people and relatives praised their kindness and how easy they were to approach.
- A system for matching people with staff was used to promote good compatibility and consistency of care.
- A digital care planning system gave relatives reassurance, and care plans and risk assessments contained detailed guidance for staff.
- People were supported to make their own choices, work towards personal goals, and access healthcare professionals and specialist support.
- Some parts of staff recruitment were not fully effective at ensuring that staff were always suitable to work with vulnerable people.
- Some required safety checks had not been carried out, and the report makes a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Willows Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Willows Home Care Ltd is backed by a local NHS health network. The nearest A&E is Royal Preston Hospital, 3 miles away. The local GP practice is ST FILLAN'S MEDICAL CTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Preston
Information last reviewed October 2026.
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