Wigan Community Services

Home care agency in Wigan

Operated by Shaw Healthcare

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSuite 1A & 1B, 1st Floor, Pier House, Wallgate, Wigan, WN3 4AL

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About

Wigan Community Services is a home care agency based in Wigan, Greater Manchester, providing care and support in people's own homes. Its focus is dementia care, and it also supports older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities. Services include personal care from carers who are selected and trained to offer emotional support as well as practical help, and a sitting service providing personal care assistants around the clock.

The agency aims to help people stay independent and comfortable at home, with support offered at each stage of choosing the right care. The Care Quality Commission rates Wigan Community Services Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2021.

What inspectors found

CQC: Good

Report published 29 December 2021 · Last inspected 24 November 2021

Inspectors found that people using the domiciliary service received safe, timely care from trained staff who stayed for the full visit length and gave notice when running late. Staff were described as kind, patient and respectful of privacy and dignity, with people involved in planning their support and able to request changes quickly. Management, quality monitoring and an improvement plan were noted as working well.

Strengths noted
  • Medicines are handled safely by trained staff whose competence is assessed
  • Staff are described as kind, patient and caring, and respectful of privacy and dignity
  • Care plans are detailed and people are closely involved in reviews and changes to their support
  • Staff receive enough training and support, and people and staff speak positively about management

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Wigan Community Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Wigan Community Services is backed by a local NHS health network. The nearest A&E is Royal Albert Edward Infirmary, 1.2 miles away. The local GP practice is THE DICCONSON GROUP PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Albert Edward Infirmary · 1.2 mi
Nearest GP · CQC Good
THE DICCONSON GROUP PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Shaw Healthcare

Wigan Community Services is one of 50 services run by Shaw Healthcare on AskBart. See how the group's services are rated and where it operates.

See all 50 Shaw Healthcare listings →

Information last reviewed October 2026.

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