Whitecliff Care Home
Care home in St Leonards On Sea, East Sussex
Operated by Coast Care Homes
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Whitecliff Care Home is a nursing home in St Leonards On Sea, East Sussex, with 28 registered beds. The home provides specialist nursing care, residential care, and support for people with dementia and complex care needs. It is rated Good by the Care Quality Commission, with Good ratings across Safe, Effective, Caring and Responsive; the Well-led key question is rated Requires Improvement (report published 2023).
Whitecliff Care Home is part of Coast Care Group, a family-run care provider operating across East Sussex and Kent. The home's approach centres on person-centred care tailored to individual needs, including those with complex physical or emotional requirements.
What inspectors found
CQC: GoodReport published 29 March 2023 · Last inspected 2 March 2023
Whitecliff Care Home is a nursing home for up to 28 older people, most of whom live with dementia, and 22 people were using it at the time of inspection. Inspectors found care was tailored to each person, with staff who knew people well and treated them with kindness, respect and patience during personal care and meals. Relatives and a professional were positive about the support and the homely feel of the service.
- Care is person-centred, and people are supported to stay as independent as possible without compromising their safety.
- Inspectors saw many kind interactions between people and staff, and staff gave people the time they needed.
- People, relatives and staff have regular chances to give feedback, and the registered manager and wider management team are well regarded.
- The registered manager has built good working relationships with other health and social care professionals, leading to timely referrals and positive outcomes for people.
- Staff had not received training on supporting people with learning disabilities. The registered manager responded by enrolling all staff on this training.
- Some mental capacity assessments did not relate to specific decisions, and some best interest records were incomplete for people sharing rooms.
- The service's auditing had not identified the training gap or the assessment issues. Improvements were under way, but they needed time to be completed and embedded.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
- Set back from main road noise
- Ambulance station about 800 m away
- Fire station about 650 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
526 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £893 |
| 2025 | £929 |
What East Sussex council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Whitecliff Care Home is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 2.1 miles away. The local GP practice is SEDLESCOMBE HOUSE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in St Leonards On Sea
Local clubs, charities and support groups that help older residents stay active and connected.
Association of Carers
Supporting unpaid Carers in East Sussex to continue in their caring role by providing FREE, high-quality, volunteer-led services that encourage independence and reduce isolation. Services include…
Ecr Foundation
Provides Day Care Service for the elderly in Hastings and Rye.Operates a Food Pantry in Hastings to support people in food poverty.Provides English lessons to refugees in Hasting and…
Bexhill Senior Citizens Club
The Club provides a safe, warm and comfortable place for our Senior Citizens to meet, socialise and take part in physical and sedentary activities. The aim is to alleviate loneliness and isolation…
Battle Area Community Transport
Provides regular bus services for the elderly, disabled and residents in rural Rother communities.
Music for the Memory
Music for the Memory uses singing to bring together local people from all walks of life with any form of mild to moderate dementia together with their carers in a friendly and fun activity.
Part of Coast Care Homes
Whitecliff Care Home is one of 5 homes run by Coast Care Homes on AskBart. See how the group's homes are rated and where it operates.
More care homes near St Leonards On Sea
Information last reviewed October 2026.
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