Westgreen House

Care home in Wotton-under-edge, Gloucestershire

CQC Requires improvement46 beds
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressWotton Road, Kingswood, Wotton-under-edge, GL12 8RA
Beds46
Registered managerElgin Frayco

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About

Westgreen House is a 46-bed home in the village of Kingswood, close to Wotton-under-Edge in Gloucestershire. The operator took it on in 2020, and a refurbishment programme is under way, with new facilities already being introduced. Residents have their own generously sized rooms and a range of communal spaces for time with family and friends. Extensive mature gardens surround the home, and local shops are nearby.

Meals are served three times a day. A chef works with the care team to suit individual care plans and preferences, and alternatives can be arranged on request. A dedicated Activities Coordinator encourages residents to continue the hobbies they enjoy and introduces tailored new interests. The Care Quality Commission rates the home Requires Improvement overall (2022 report), with Caring rated Good and the other four key questions rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 17 June 2022 · Last inspected 19 May 2022

Westgreen House is a care home for up to 45 people, mostly older people, some of whom live with dementia. Inspectors found that people and their relatives described staff as kind and approachable, that people could reach healthcare professionals when needed, and that visiting was not restricted. The report also found that risks, individual care needs and some decisions made in people's best interests were not always assessed, planned or recorded to the required standard, and that staff training for distressed behaviour fell short of best practice.

Strengths noted
  • People and relatives described staff as kind and approachable.
  • People could get support from healthcare professionals when they needed it.
  • Infection prevention and control arrangements were in place.
  • Visiting was not restricted.
Areas to improve
  • Risks to people were not always assessed, planned for and managed well enough.
  • Staff training on supporting people with distressed behaviour did not meet best practice guidance, and care plans and support did not always reflect individual needs and preferences.
  • People's choice and control were not fully assured, and least restrictive practice and Mental Capacity Act principles were not always followed or clearly recorded.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Facilities

Activities programme
Garden

Food hygiene rating

Very good

Food Standards Agency · inspected June 2025

What's nearby

GP surgery0.8 miles
A&E: Southmead Hospital13.3 miles
Pub or bar350 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysSparse

Local crime statistics

2 recorded crimes in the local area (May 2026)

Top categories:

Other theft50%
Violent crime50%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Gloucestershire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Gloucestershire pays care homes.
YearCouncil rate (per week)
2024£887
2025£923

What Gloucestershire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Westgreen House is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 13.3 miles away. The local GP practice is CHIPPING SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southmead Hospital · 13.3 mi
Nearest GP · CQC Good
CHIPPING SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Wotton-under-edge

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Yate Men's Shed

Yate Men's Shed provides a community space for men to connect, converse and create. We hold two practical sessions at Yate Parish Hall two afternoons a week. Offering extensive workshop facilities…

6.6 miles away · Source: Charity Commission (1184340)
Charity

Age UK South Gloucestershire Ltd

Information and Advice (including specialist benefits advice and advice for people affected by dementia), Befriending, Day Care Services and a variety of volunteering opportunities.

7.0 miles away · Source: Charity Commission (1109999)

More care homes near Wotton-under-edge

Information last reviewed October 2026.

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