Prestige Care
West Lodge Care Home
Residential care home in Crook, County Durham
Operated by Prestige Care
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About
West Lodge Care Home, operated by Prestige Care, is located in Crook, County Durham. The home provides residential care with dementia support across 60 registered beds. It is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led (2018).
The home is situated in a rural setting near Billy Row. West Lodge offers accommodation in 60 en-suite bedrooms, with communal spaces including lounges, dining rooms and kitchenettes available to residents.
Care provided
Specialist care
Facilities
Food hygiene rating
Good
Food Standards Agency · inspected June 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
59 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what County Durham council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £807 |
| 2025 | £857 |
What County Durham council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
West Lodge Care Home is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 7.5 miles away. The local GP practice is NORTH HOUSE SURGERY, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Crook
Local clubs, charities and support groups that help older residents stay active and connected.
Dene Valley Community Transport Ltd
The charity's main activity is to provide a Community Transport service in the Dene Valley and surrounding areas.
Part of Prestige Care
West Lodge Care Home is one of 9 homes run by Prestige Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Crook
Information last reviewed October 2026.
Reviews from families
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