Hartford Care

West Cliff Hall Care Home

Residential care home in Southampton, Hampshire

Operated by Hartford Care

CQC Requires improvement59 bedsDementiaResidential
AddressWest St, Hythe, Southampton SO45 5AA, UK
Beds59
Weekly feefrom £1,275 · 2026
En-suite97%
Opened2011
All-inclusiveNo

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About

West Cliff Hall Care Home in Hythe, Southampton, is a 59-bed residential care home operated by Hartford Care. The home provides residential, respite and dementia care. It is located in the South East of England and was rated Requires Improvement by the Care Quality Commission, with Requires Improvement grades for Safe and Well-led, and Good ratings for Effective, Caring and Responsive.

The home is situated in Hythe village, within reach of Southampton and the New Forest.

Care provided

Dementia
Residential
Respite

Facilities

Activity Room
Dining Area
Family Room
Gardens
Hair & Beauty Salon
Library & Reading Room
Lift
Own Furniture Allowed
Pets Allowed
Private Dining Area

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Hair & Beauty Treatments
Visits from Children

What's nearby

GP surgery300 m
A&E: Southampton General Hospital4.4 miles
Bus stop500 m
Train station4.6 miles
Shops950 m
Pub or bar950 m
  • Near a main road
  • Fire station about 800 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

128 recorded crimes in the local area (July 2026)

Top categories:

Violent crime44%
Anti-social behaviour16%
Shoplifting13%
Public order13%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,275
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Hampshire usually pays £1,245 a week for residential care; families typically top up about £30 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearThis home (per week)Council rate (per week)
2024—£1,203
2025—£1,245
2026£1,275—

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

West Cliff Hall Care Home is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 4.4 miles away. The local GP practice is WATERFRONT AND SOLENT SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southampton General Hospital · 4.4 mi
Nearest GP · CQC Good
WATERFRONT AND SOLENT SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Southampton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Hampshire

i) Awareness raising and campaigning; ii) Promoting Active retirement to support a positive and meaningful ageing journeyiii) Information services for local residentsiv) Care and Wellbeing Centres…

0.8 miles away · Source: Charity Commission (290874)
Charity

Dementia Friendly Hampshire

Our Mission is to inspire and drive forward the development of dementia friendly communities across Hampshire.The information and support we offer are aimed at encouraging communities to take…

3.4 miles away · Source: Charity Commission (1165292)
Charity

Lee Icango

To provide community transport in the interests of social welfare for recreation or other leisure time occupation of individuals, groups and families who have need of such facilities by reason of…

5.0 miles away · Source: Charity Commission (1135358)
Charity

Age Concern New Forest

Lunch Clubs, Information & Advice, Footcare, Computers at Home, Waterside Goodneighbours and Befriending, Telephone Buddying

6.2 miles away · Source: Charity Commission (1076585)
Charity

Age Concern (Gosport) (Formerly Gosport Old People's Welfare Association)

Information to Elderly & Carers

7.7 miles away · Source: Charity Commission (211876)
Charity

Alzheimer Café Isle of Wight

Promote & protect the good health of people living with dementia, residing on the IW, their families and carers, through the provision of support groups and other such activities, services, advice…

7.8 miles away · Source: Charity Commission (1171437)

Frequently asked questions

What is the location of West Cliff Hall?
You can find it in Southampton, conveniently near to many local facilities.
How does the CQC evaluate West Cliff Hall?
The Care Quality Commission (CQC) is the body responsible for overseeing health and social care services in England. West Cliff Hall has been assessed as needing improvement, this rating is based on the standard of care and safety provided at the facility.
What kinds of senior care does West Cliff Hall provide?
West Cliff Hall offers a variety of senior care options, including respite, dementia, and residential care.
What is the total bed capacity of West Cliff Hall?
At present, West Cliff Hall can accommodate up to 59 residents.
Who is the proprietor of West Cliff Hall?
Hartford Care is the entity that owns and manages this care home.
What sort of events and activities can one expect at this care home?
West Cliff Hall offers a diverse range of health and wellness activities such as: Literature and Poetry Sessions, Celebrations for Birthdays and Holidays, along with Dance and Music events.
How much does care at West Cliff Hall cost?
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Part of Hartford Care

West Cliff Hall Care Home is one of 54 homes run by Hartford Care on AskBart. See how the group's homes are rated and where it operates.

See all 54 Hartford Care listings →

Information last reviewed October 2026.

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