Buckland Care
West Bank Care Home
Nursing home in Ross-on-Wye, Herefordshire, County of
Operated by Buckland Care
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
West Bank is a care home in Borough Green, near Sevenoaks, Kent, operated by Aurem Care and refurbished in 2016. It cares for up to 40 older people and specialises in person-centred support for those living with dementia, alongside residential and nursing care. Bright, open-plan communal areas include a spacious dining room, lounge, snug and garden room, creating a welcoming environment for residents and visitors.
The home's grounds feature established lawns and patio areas for outdoor enjoyment, and bedrooms offer en-suite facilities. Residents benefit from wheelchair accessibility, a daily laundry service and visiting hairdressing and nail care, all supported by a fully trained team on hand around the clock.
Care provided
Facilities
Activities
Food hygiene rating
Very good
Food Standards Agency · inspected November 2025
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
Local crime statistics
66 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | from £1,100 Published by the home, captured 2026 | Published by the home, captured 2026 |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Herefordshire council pays.
Care fee trajectory
| Year | This home (per week) | Council rate (per week) |
|---|---|---|
| 2024 | — | £1,040 |
| 2025 | — | £1,123 |
| 2026 | £1,100 | — |
What Herefordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
West Bank Care Home is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 11.7 miles away. The local GP practice is PENDEEN SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Ross-on-Wye
Local clubs, charities and support groups that help older residents stay active and connected.
Forest of Dean Crossroads Caring for Carers
Forest of Dean Crossroads provides respite breaks for Carers in the form of daycare services, social groups and community respite. We also work in partnership with Adult and Social Care…
Frequently asked questions
Where is West Bank located?
What is the CQC rating of West Bank?
What types of elderly care are available at West Bank?
How many beds does West Bank have?
Who owns West Bank?
What types of activities and events are available at this care home?
What is the cost of care at West Bank?
It's best to call the home directly on 01989 568333 to find out about the total cost of care for your unique needs.
Part of Buckland Care
West Bank Care Home is one of 11 homes run by Buckland Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Ross-on-Wye
Information last reviewed October 2026.
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