Welcome Support
Home care agency in Tunbridge Wells, Kent
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Welcome Support is a home care agency based in Tunbridge Wells, Kent, that provides care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with physical or learning disabilities. Its services are designed around each client as an individual, with care plans shaped to their needs and preferences, and the agency says it works with people at many different stages of life, from those needing help with everyday tasks to people receiving support after a hospital discharge. The emphasis throughout is on helping clients keep living in their own homes and stay active.
The Care Quality Commission rates Welcome Support Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.
What inspectors found
CQC: GoodReport published 12 January 2023 · Last inspected 5 December 2022
Inspectors found that people receiving personal care from this home care agency were positive about the help they got and about how staff treated them, with staff showing respect for the people they supported. Support was described as person-centred, encouraging independence and choice. The registered manager and staff were found to be committed to person-centred values and to improving the service.
- People were supported to make their own choices and keep their independence, with support given in the least restrictive way.
- Staff showed respect for the people they cared for, and people were positive about how they were treated.
- Systems for managing people's medicines were found to be safe and effective, and the service worked well with other professionals.
- Staff could recognise signs of abuse and felt confident raising concerns, and the registered manager acted openly when things went wrong.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Welcome Support will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Welcome Support is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 2.5 miles away. The local GP practice is LONSDALE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Tunbridge Wells
Information last reviewed October 2026.
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