Care home

Waverley House

Care home in Leominster, Herefordshire, County of

Shaw Healthcare

Waverley House

Care home in Leominster, Herefordshire, County of

Operated by Shaw Healthcare

CQC Good47 beds
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressEtnam Street, Leominster, HR6 8AQ
Beds47
Registered managerAlan John Riley

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About

Waverley House is a 47-bed care home in Leominster, Herefordshire, operated by Shaw Healthcare. The home provides residential care for older people, including specialist support for dementia, mental health needs, acquired brain injuries and learning disabilities. It is rated Good overall by the Care Quality Commission, with the key questions of Effective, Caring, Responsive and Well-led all rated Good; the Safe key question is rated Requires Improvement.

Shaw Healthcare is an employee-owned care provider that works with local authorities to deliver tailored care services across England. The organisation prioritises investment in its workforce to support the delivery of care at Waverley House.

What inspectors found

CQC: Good

Report published 15 April 2019 · Last inspected 5 March 2019

Inspectors describe a homely, residential setting where people and relatives say they feel at ease, privacy and dignity are respected, and care plans reflect individual needs. Staff are trained for their roles and feel supported by the management team, and people are supported to keep as much choice and control as possible. Inspectors also raised concerns about staff not always being deployed quickly enough to meet needs, environmental risks not always being addressed in time, and mixed views on food.

Strengths noted
  • Staff receive training relevant to their roles and say the management team supports them.
  • People are supported to make their own choices, with consent recorded and the least restrictive approach used.
  • People and relatives describe a pleasant, homely atmosphere, and privacy, dignity and rights are respected.
  • A range of activities is available, and people and relatives are encouraged to share their views on how the home is run.
Areas to improve
  • Staff were not always deployed in a timely way to meet people's needs, and some environmental risks were not managed promptly.
  • Feedback on the quality and choice of food was mixed, although the registered manager said these concerns were being addressed.
  • Complaint monitoring was not consistent, and the provider's audits did not identify some environmental concerns.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected September 2026

What's nearby

GP surgery800 m
A&E: The County Hospital, Hereford11.6 miles
Pub or bar50 m
  • Near a main road
  • Fire station about 500 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

18 recorded crimes in the local area (April 2026)

Top categories:

Shoplifting33%
Violent crime33%
Public order17%
Criminal damage & arson11%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Herefordshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Herefordshire pays care homes.
YearCouncil rate (per week)
2024£1,040
2025£1,123

What Herefordshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Waverley House is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 11.6 miles away. The local GP practice is RYELAND SURGERY, 0.5 miles away.

Nearest hospital · A&E
The County Hospital, Hereford · 11.6 mi
Nearest GP
RYELAND SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Leominster

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Dementia Matters - Here (Fordshire)

Supporting and facilitating the increase of opportunities for people affected by dementia to live well with their diagnosis and remain a part of their community for as long as possible. Supporting…

1.7 miles away · Source: Charity Commission (1187352)

Part of Shaw Healthcare

Waverley House is one of 50 homes run by Shaw Healthcare on AskBart. See how the group's homes are rated and where it operates.

See all 50 Shaw Healthcare listings →

Information last reviewed October 2026.

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