Home care agency

Waterside Homecare Services Limited

Home care agency in Southampton, Hampshire

Waterside Homecare Services Limited

Home care agency in Southampton, Hampshire

CQC GoodDementia
Address1 New Road, Hythe, Southampton, SO45 6BP

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About

Waterside Homecare Services Limited is a home care agency that provides care and support in people's own homes. Founded in 2016 by Kim and Sue, it is a family-owned independent provider registered with the Care Quality Commission. The agency says it covers Hythe, Waterside and the surrounding area, and its office is in Southampton, Hampshire. It supports people living with dementia, older people, younger adults under 65, people with physical disabilities and people with sensory impairment. Care plans are tailored to each person, with the aim of helping clients stay independent, safe and comfortable at home. The agency was rated Good overall by the Care Quality Commission in its 2020 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 26 March 2020 · Last inspected 25 February 2020

Inspectors found that the agency, which provided personal care to 47 people, is led by an experienced manager with a clear sense of direction and a focus on each person's individual wishes. Staff were reported to listen carefully and to be gentle and approachable, and relatives said they were pleased with the care their family members received. The service's last rating was good, and it was rated good again at this inspection.

Strengths noted
  • Leadership from an experienced manager is described as clear, with care centred on each person's individual needs.
  • Staff are reported to listen to people and to be gentle, warm and approachable in their manner.
  • Care plans record people's likes, dislikes and preferences, and staff respond to changing needs.
  • Recruitment checks help ensure suitable staff are employed, and medicines support is well managed for people who need it.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital4.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Waterside Homecare Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Waterside Homecare Services Limited is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 4.7 miles away. The local GP practice is WATERFRONT AND SOLENT SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southampton General Hospital · 4.7 mi
Nearest GP · CQC Good
WATERFRONT AND SOLENT SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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