Home care agency

Waterside Home Care

Home care agency in Chelmsford, Essex

Waterside Home Care

Home care agency in Chelmsford, Essex

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address12 Smiths Avenue, Mayland, Chelmsford, CM3 6AS

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About

Waterside Home Care is a home care agency based in Chelmsford, Essex, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities and mental health needs. Waterside Home Care was rated Good by the Care Quality Commission in 2021 across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 3 September 2021 · Last inspected 11 August 2021

Inspectors found that the four people using this domiciliary service were supported by a consistent group of staff who were kind and caring, and that people's independence and choices were respected. Care plans were described as person-centred, risk assessments were linked to people's needs, and medicines were given correctly and on time. Staff were trained, inducted and supervised, and the service was judged well led, with the registered manager seeking feedback and running quality checks.

Strengths noted
  • Care plans were person-centred and reflected people's preferences and how they liked to be supported
  • Staff were kind and caring, and people and their relatives were satisfied with the support they received
  • Staff were well trained, with induction, ongoing training and supervision in place
  • The registered manager sought feedback and systems were in place to monitor quality and safety

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital9.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Waterside Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Waterside Home Care is backed by a local NHS health network. The nearest A&E is Southend Hospital, 9.4 miles away. The local GP practice is THE TRINITY MEDICAL PRACTICE, 0.3 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 9.4 mi
Nearest GP · CQC Outstanding
THE TRINITY MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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