Watershed Care Services Limited

Home care agency in Camberley, Surrey

CQC GoodDementia
AddressOffice 4-5, Basepoint Business Centre 377-399, London Road, Camberley, GU15 3HL

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About

Watershed Care Services Limited is a home care agency based in Camberley, Surrey, providing care and support in people's own homes. It supports older people, younger adults, people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities. Services include companionship, personal care, medication assistance and meal preparation, plus specialist support for dementia and other complex medical conditions. The agency says it covers Surrey, Berkshire, Hampshire and surrounding areas.

Staff are selected for their empathy and then trained, and visits are tailored to each person rather than fixed to a set time. Each care plan is built around the individual's needs. The Care Quality Commission rated the agency Good overall in its 2021 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 3 December 2021 · Last inspected 4 November 2021

Inspectors found that people using this home-care service feel safe and receive reliable, consistent care from staff who know how to support them safely. Staff are described as trained, supervised and supported, with care plans built from initial assessments, health needs monitored and healthcare access arranged when needed. Inspectors also noted that people's preferences and independence are respected, and that the service's quality checks, feedback routes and complaints handling were working effectively.

Strengths noted
  • People said they receive a reliable service from staff who understand how to care for them safely
  • Staff have induction, refresher training and regular supervision, and recruitment checks help ensure suitable staff are employed
  • Personalised care plans are based on assessments, and people's health and healthcare needs are monitored
  • The registered manager gives good leadership, and there are effective systems for checking the quality and safety of the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Watershed Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Watershed Care Services Limited is backed by a local NHS health network. The nearest A&E is Frimley Park Hospital, 1.4 miles away. The local GP practice is PARK ROAD GROUP PRACTICE, 0.7 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Frimley Park Hospital · 1.4 mi
Nearest GP · CQC Outstanding
PARK ROAD GROUP PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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