Waterloo House
Care home in Market Rasen, Lincolnshire
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About
Waterloo House is a residential care home in Market Rasen, Lincolnshire, providing care for older people with general residential care needs and those with a diagnosis of dementia. The home is a two-storey building with a purpose-built extension, situated close to the town centre, and accommodates 35 residents.
Waterloo House was rated Requires Improvement by the Care Quality Commission in 2022. The home was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 29 November 2022 · Last inspected 5 October 2022
Inspectors found that a recently appointed manager is building a constructive team culture and has made progress on problems raised at the previous inspection. Medicines were handled safely, staffing was judged sufficient, and people could choose their food and drink. Oversight of quality, the accuracy of care records and infection prevention still need work.
- A relatively new manager is respected by staff and is steering a more positive working culture.
- Earlier concerns about moving and handling, special diets, recruitment checks, premises safety and staff training have been addressed.
- Medicines were managed safely, and there were enough staff to meet people's needs.
- Staff recognise signs of harm, know how to report them, and work effectively with outside agencies.
- Oversight of quality and safety remains weak, and some significant events were not reported to the regulator.
- Some care plans and related paperwork contain outdated or conflicting information.
- Mental Capacity Act protections are not always upheld, and infection prevention systems are not always effective.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
- Fire station about 750 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
51 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Lincolnshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £744 |
| 2025 | £783 |
What Lincolnshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Waterloo House is backed by a local NHS health network. The nearest A&E is Lincoln County Hospital, 13.3 miles away. The local GP practice is MARKET RASEN SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Market Rasen
Local clubs, charities and support groups that help older residents stay active and connected.
Lincolnshire Cares
Currently, our main service is our Befriending Service, whereby our members are carefully and personally matched to one of our volunteer befrienders, allowing a friendship to develop and regular…
More care homes near Market Rasen
Information last reviewed October 2026.
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