Home care agency

Walfinch Southampton

Home care agency in Southampton

Walfinch Southampton

Home care agency in Southampton

CQC GoodDementia
Address3 Bassett Avenue, Southampton, SO16 7DP

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About

Walfinch Southampton is a home care agency based in Southampton, Hampshire, providing care and support to people in their own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency was rated Good by the Care Quality Commission in 2022, achieving Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 16 December 2022 · Last inspected 1 November 2022

Inspectors describe a domiciliary care agency supporting 13 people in their own homes, rated good at its first inspection. People said they were happy with their care, had a consistent group of regular staff, and felt staff were caring and offered companionship. Inspectors found assessments before care began, training and support for staff, and care plans covering health, nutrition and consent, with management described as approachable.

Strengths noted
  • People received consistent care from regular staff, delivered in line with their needs
  • Staff were respectful of people's homes and privacy, dignity and confidentiality, and encouraged independence
  • Systems were in place to reduce risks and protect people from abuse, with incidents investigated to promote learning
  • Management was approachable, communication was good, and the registered manager had effective quality monitoring

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Walfinch Southampton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Walfinch Southampton is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 1.3 miles away. The local GP practice is UNIVERSITY HEALTH SERVICE SOUTHAMPTON, 0.6 miles away.

Nearest hospital · A&E
Southampton General Hospital · 1.3 mi
Nearest GP
UNIVERSITY HEALTH SERVICE SOUTHAMPTON · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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