Home care agency

VIP Homecare

Home care agency in Dudley

VIP Homecare

Home care agency in Dudley

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 10 D, Musk Lane Trading Estate, Dudley, DY3 1UH

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About

VIP Homecare is a home care agency based in Dudley, West Midlands, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities, mental health conditions and sensory impairment.

The Care Quality Commission rated VIP Homecare as Requires Improvement in 2023. The key-question ratings were: Safe — Requires Improvement; Effective — Requires Improvement; Caring — Good; Responsive — Requires Improvement; Well-led — Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 28 September 2023 · Last inspected 3 August 2023

Inspectors found that people receiving personal care in their own homes were supported to have choice and control over their lives, and that enough safely recruited staff were in place. Staff were described as working well together and with other professionals, and the registered manager was said to take an open approach when things went wrong. The report also found that some earlier shortfalls remain.

Strengths noted
  • Systems to protect people from abuse have improved since the last inspection.
  • Medicines are managed safely, and the provider has effective measures to reduce the risk of infection.
  • Enough staff are in place, and they were recruited safely.
  • Staff teamwork and joint working with other professionals support good outcomes, and people, relatives and staff are involved in running the service.
Areas to improve
  • Risk assessments are still not in place for all of the risks the provider has identified.
  • The provider's auditing systems are not yet robust enough to identify shortfalls and drive improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — VIP Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

VIP Homecare is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 2.1 miles away. The local GP practice is THE RIDGEWAY SURGERY, 0.3 miles away.

Nearest hospital · A&E
Russells Hall Hospital · 2.1 mi
Nearest GP
THE RIDGEWAY SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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