Welford Healthcare
Vale View Heights
Care home in Sidmouth, Devon
Operated by Welford Healthcare
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Vale View Heights is a 55-bed care home in Sidmouth, East Devon, operated by Welford Healthcare. It provides residential care, nursing care and respite care. The Care Quality Commission rated the home Good overall in 2023, with Good ratings for safety, effectiveness, caring and responsiveness, though leadership was judged to require improvement.
The home supports residents in a setting designed to encourage independence and individual choice within a person-centred approach to care.
What inspectors found
CQC: GoodReport published 21 June 2023 · Last inspected 25 May 2023
Vale View Heights, a care home providing personal and nursing care, was rated good at this focused inspection, up from requires improvement at its previous inspection. Inspectors found that people, relatives, staff and health professionals had seen improvements in recent months, and a new manager was appointed during the visit. Everyday life included varied activities, respect for individual preferences and food that people praised.
- People described the food as excellent and varied, and residents can suggest meals to be added to the menu.
- There is a wide range of social activities, including exercise classes, music, quizzes, visits from a local playgroup, minibus outings and personalised events based on individual interests.
- Risks are assessed and reviewed, care plans reflect people's needs, medicines are managed as prescribed, and people said they felt safe. Staff were recruited safely and there were enough of them to meet people's needs.
- Relatives described the atmosphere as warmer and more friendly than before, and staff said the quality of care had improved under new management.
- Frequent management changes had affected leadership, and health professionals said communication was unclear about who was responsible for what. Staff were still working to improve partnership working.
- A relative raised concerns about high staff turnover.
- Systems for monitoring quality were still being developed and embedded, although they were now identifying where improvements were needed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
Straight-line distances. A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
19 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Devon council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,054 |
| 2025 | £1,110 |
What Devon council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Vale View Heights is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 12.6 miles away. The local GP practice is SID VALLEY PRACTICE, 1.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Sidmouth
Local clubs, charities and support groups that help older residents stay active and connected.
The Sid Valley Memory Cafe
We provide help and support to people within the Sid Valley with memory issues, their carers and loved ones. Our services include weekly meetings with music with our own pianist, games, quizzes,…
Ottery Help Scheme
We work closely with our local community to provide transport for medical appointments, a wide range of activity groups that focus on enhancing wellbeing and building social connections, as well…
Exmouth and District Community Transport Group
Provides community transport for those with a mobility problem and lone parents in isolated rural areas. the charity has three tail-lift minibuses - a ring & ride bus supported by local government…
Seaton University of the Third Age (U3a)
A self-help organisation for older people and those who are retired from full time work, which draws upon the knowledge, experience and skills of our members to organise and provide interest…
Part of Welford Healthcare
Vale View Heights is one of 57 homes run by Welford Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Sidmouth
Information last reviewed October 2026.
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