Barchester Healthcare

Upton Bay Care Home

Residential care home in Poole, Bournemouth, Christchurch and Poole

Operated by Barchester Healthcare

CQC Good68 bedsDementiaResidential
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Hoyal Rd, Poole BH15 4HY
Beds68
Weekly feefrom £1,300 · 2026
En-suite100%
Opened2020
All-inclusiveNo

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About

Upton Bay Care Home is a 68-bed residential care home in Poole, Dorset, operated by Barchester Healthcare. It provides residential care, respite care and specialist support for people living with dementia.

The home is rated Good by the Care Quality Commission across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

Care provided

Dementia
Residential
Respite

Facilities

Cafe or Restaurant
Dining Area
Family Room
Gardens
Hair & Beauty Salon
Quiet Area
Spa
Terrace Area
Wifi

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Meditation & Yoga
Visits from Children

Food hygiene rating

Very good

Food Standards Agency · inspected February 2025

What's nearby

GP surgery300 m
A&E: Poole Hospital1.8 miles
Bus stop300 m
Train station0.8 miles
Shops800 m
Pub or bar300 m
  • Set back from main road noise
  • Fire station about 600 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Local crime statistics

188 recorded crimes in the local area (April 2026)

Top categories:

Violent crime36%
Anti-social behaviour35%
Criminal damage & arson8%
Other theft4%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,300
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Bournemouth, Christchurch and Poole usually pays £1,220 a week for residential care; families typically top up about £80 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Bournemouth, Christchurch and Poole council pays.

Care fee trajectory

Indicative weekly fee by year, against what Bournemouth, Christchurch and Poole pays care homes.
YearThis home (per week)Council rate (per week)
2024—£1,173
2025—£1,220
2026£1,300—

What Bournemouth, Christchurch and Poole council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Upton Bay Care Home is backed by a local NHS health network. The nearest A&E is Poole Hospital, 1.8 miles away. The local GP practice is THE ADAM PRACTICE, 0.2 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Poole Hospital · 1.8 mi
Nearest GP · CQC Outstanding
THE ADAM PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Poole

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Leonardo Carer Support

Our mission is to ensure all unpaid carers across Dorset access meaningful advice and support to enable carers to have the quality of life they want, need and deserve. We support unpaid/voluntary…

2.0 miles away · Source: Charity Commission (1210102)
Charity

Broadstone Age Concern Day Centre

We run a day centre on most Tuesdays. Part of the funding of the day centre comes from our charity shop (which only sells items donated by members & members of the public).

3.3 miles away · Source: Charity Commission (290985)
Charity

PramaLife

Charitable community and outreach activities including dementia clubs, respite club, social pop-in clubs, coffee mornings, special interest groups, carers support groups, befriending, transport,…

3.7 miles away · Source: Charity Commission (1172716)
Charity

Lytchett Minster & Upton Age Concern

We operate a weekly Day Centre all day every Monday for the lonely, elderly, disabled and housebound people in the Lytchett Minster & Upton area. We run outings, boat trips and an annual 8 day…

5.0 miles away · Source: Charity Commission (285918)
Charity

Age Concern Bournemouth

Age Concern Bournemouth, Poole & East Dorset works with and for people over 55 in Bournemouth, Poole & East Dorset. Activities include social clubs and centres, information & advice,…

5.3 miles away · Source: Charity Commission (1113294)
Charity

Faithworks Wessex

Our charitable objects are given life through a number of projects, including: homelessness outreach, befriending of carers, supported placements for adults with learning disabilities, food banks,…

5.4 miles away · Source: Charity Commission (1108714)

Frequently asked questions

What is the location of Upton Bay?
Upton Bay is positioned in Poole and is conveniently near to various facilities.
How does the CQC evaluate Upton Bay?
The Care Quality Commission (CQC) is the body responsible for overseeing health and social care services in England. Upton Bay has received a good rating, reflecting the standard of care and safety provided by the home.
What kinds of senior care does Upton Bay offer?
Upton Bay provides several types of senior care, including respite, dementia, and residential care.
What is the bed capacity at Upton Bay?
At present, the home can accommodate 68 individuals.
Who is the proprietor of Upton Bay?
Barchester Healthcare is the owner and manager of this care home.
What sort of events and activities can one participate in at this care home?
Upton Bay offers a diverse range of health and wellness activities such as: Mindfulness & Yoga, Literature and Poetry sessions, and Dance & Music events.
How much does care at Upton Bay cost?
The cost of care at Upton Bay can differ based on the specific elderly care needs. The starting price for care is £1,300 per week.

For a more accurate estimate tailored to your individual requirements, it is recommended to contact the home directly at 01202 125284.

Part of Barchester Healthcare

Upton Bay Care Home is one of 240 homes run by Barchester Healthcare on AskBart. See how the group's homes are rated and where it operates.

See all 240 Barchester Healthcare listings →

Information last reviewed October 2026.

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