Universal Complex Care Ltd

Home care agency in Cambridge, Cambridgeshire

Operated by Universal Complex Care

Not yet rated by CQCDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWillow Lodge, Mill Lane, Burwell, Cambridge, CB25 0HJ

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About

Universal Complex Care Ltd is a home care agency based in Cambridge, providing care and support in people's own homes. It has worked across the UK for over a decade, and its nurses and carers aim to help people with care needs live as independently as they wish. The agency has a particular focus on dementia and supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment.

Advice lines are open 24 hours a day, seven days a week, so support can be sought at short notice. When a care package is being considered, a specialist visits the person at home to assess their needs in more detail, and a team is then assembled around those requirements.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital10.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Universal Complex Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Universal Complex Care Ltd is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 10.4 miles away. The local GP practice is BURWELL SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Addenbrooke's Hospital · 10.4 mi
Nearest GP · CQC Good
BURWELL SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Universal Complex Care

Universal Complex Care Ltd is one of 2 services run by Universal Complex Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Universal Complex Care listings →

Information last reviewed October 2026.

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