Home care agency
Universal Care and Support Services Ltd
Home care agency in Coventry
Universal Care and Support Services Ltd
Home care agency in Coventry
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Universal Care and Support Services Ltd is a home care agency based in Coventry, West Midlands, delivering care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with dementia or physical disabilities. The agency was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 21 December 2023 · Last inspected 29 November 2023
Inspectors describe a domiciliary care agency supporting a small number of people in their own homes, with older and younger adults and people with physical disabilities. People and relatives spoke very positively about the service, and staff were said to understand how to keep people safe, manage medicines and respect dignity and privacy. Care plans were described as person-centred and involved people and their families.
- Staff knew how to safeguard people, risks were identified and assessed, and medicines were managed safely by trained staff
- Staff were recruited safely and received induction and ongoing training to keep their skills up to date
- People were supported to make choices, their independence was promoted, and care plans reflected their preferences, religious and cultural beliefs
- Staff felt supported by management, and the registered manager used audits and feedback to drive improvements
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Universal Care and Support Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Universal Care and Support Services Ltd is backed by a local NHS health network. The nearest A&E is University Hospital Coventry, 2.9 miles away. The local GP practice is GEORGE ELIOT MEDICAL CENTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coventry
Information last reviewed October 2026.
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