Universal Care Agency Ltd

Home care agency in Portsmouth

CQC GoodDementia
Address18 Arran Close, Portsmouth, PO6 3UD

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About

Universal Care Agency Ltd is a home care agency, also described as a domiciliary care provider, that delivers personal care and related support in people's own homes. Its office is in Portsmouth, and it serves communities across Hampshire and the South Coast. The agency was founded in 2009 by its director, Hawa Agamasu, who has more than 20 years of experience in health and education. It began by supplying carers to nursing and residential settings, then moved into home care after registering with the Care Quality Commission (CQC) on 27 October 2011.

The agency supports older people aged 65 and over, adults living with dementia, people with physical disabilities, people with sensory impairment and people with learning disabilities, with dementia as its stated care focus. It is rated Good by the CQC overall, with Good ratings for the safe, effective, caring and responsive key questions. The well-led key question is rated Requires Improvement.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery1.0 miles
Hospital150 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Universal Care Agency Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Universal Care Agency Ltd is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 0.1 miles away. The local GP practice is THE DRAYTON SURGERY, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Alexandra Hospital · 0.1 mi
Nearest GP · CQC Good
THE DRAYTON SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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