Unified Home Care Ltd

Home care agency in Cambridge, Cambridgeshire

CQC Requires improvementDementiaNursing
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite G11h Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9PB

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About

Unified Home Care Ltd is a home care agency based in Cambridge. It helps older adults keep living well and independently in their own homes. It offers hourly visits for people who need some support to stay at home, and it can help arrange live-in care, where carers stay in the home full-time. Specialist live-in dementia care is among its services.

The agency supports people with dementia, older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. The Care Quality Commission rated it Requires Improvement overall in its 2022 report. Its key questions were rated Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 2 November 2022 · Last inspected 20 October 2022

Inspectors found that the service's risk assessments and staff guidance were incomplete, and that some medicines and care records were inaccurate or missing. Staff were described as knowing people well, trained, and caring, with people involved in reviewing their care. Oversight and governance of the service were judged not to be effective.

Strengths noted
  • Staff knew how to safeguard people and followed infection prevention guidance.
  • People were supported by a consistent staff team they felt comfortable with.
  • Relatives described staff as caring, respectful of privacy and dignity, and attentive to people's preferences.
  • The service learned from things going wrong and sought people's views on how it is run.
Areas to improve
  • Not all risks to people had been identified, and staff information on managing risks was limited.
  • Some medicines and care records were inaccurate or incomplete, creating a risk of harm.
  • Monitoring and oversight of the service were not effective, leading to missed chances to improve.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital7.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Unified Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Unified Home Care Ltd is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 7 miles away. The local GP practice is WATERBEACH AND COTTENHAM SURGERIES, 0.4 miles away.

Nearest hospital · A&E
Addenbrooke's Hospital · 7 mi
Nearest GP
WATERBEACH AND COTTENHAM SURGERIES · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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