Home care agency

Unicare Devon

Home care agency in Newton Abbot, Devon

Unicare Devon

Home care agency in Newton Abbot, Devon

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address3-5 Hopkins Lane, Newton Abbot, TQ12 2EL

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About

Unicare Devon is a home care agency that delivers care and support in people's own homes. It is based in Newton Abbot, Teignbridge, and its stated care focus is dementia. It also supports older adults, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. The agency describes itself as a family-run team and a provider working with the NHS and Devon County Council.

After an initial conversation about a person's needs, concerns and goals, the agency carries out a full assessment and draws up a care plan around their daily routine. The person stays involved throughout, and the agency matches them with suitable care professionals and keeps the support under review as circumstances change. The Care Quality Commission rates Unicare Devon Good overall, with all five key questions also rated Good, in a report published in 2020.

What inspectors found

CQC: Good

Report published 7 April 2020 · Last inspected 4 March 2020

Inspectors found that, after a previous inspection that rated the service Requires Improvement, the provider had made changes including a new registered manager and office team. Improved care plans, a new electronic communication system for staff, and safe medicines handling were noted. People described care workers as kind and reliable, and the management team as approachable, though the report notes rota changes were still being rolled out.

Strengths noted
  • People described care workers as kind, respectful and caring, and said visits were usually on time and the correct length.
  • Care plans were detailed, updated promptly when needs changed, and risk assessments had been improved.
  • Staff received training at the start of employment and ongoing training, and medicines were managed safely.
  • People and staff described the management team as supportive, and the provider's monitoring systems now identify areas for improvement more quickly.
Areas to improve
  • Rotas were still being streamlined to give people more consistent care workers, so this change was in progress at the time of inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital4.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Unicare Devon will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Unicare Devon is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 4.1 miles away. The local GP practice is CRICKETFIELD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Torbay Hospital · 4.1 mi
Nearest GP · CQC Good
CRICKETFIELD SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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