Home care agency

Unicare Complex Care Specialist Ltd

Home care agency in Croydon

Unicare Complex Care Specialist Ltd

Home care agency in Croydon

Operated by Unicare Complex Care Specialist

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1b Northcote Road, Croydon, CR0 2HX

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About

Unicare Complex Care Specialist Ltd is a home care agency based in Croydon, Greater London. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2022, receiving Good grades across all key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 28 April 2022 · Last inspected 5 April 2022

Inspectors found that a young person receiving support at home had built good relationships with a small, consistent team of regular staff. Staff were described as respecting the person's privacy, helping them build new skills and independence, and understanding their non-verbal communication, which they had been specially trained in. The report describes care that is planned around the person's own choices and coordinated with health, social care and education professionals.

Strengths noted
  • Staff recognise the risks to the person's safety and know how to manage them, supported by clear, detailed care plans.
  • A team of regular staff attends calls on time and stays for the agreed length of visit.
  • Staff receive regular training and support to keep their knowledge and skills up to date.
  • The registered manager has systems in place to review and improve the quality of care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Unicare Complex Care Specialist Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Unicare Complex Care Specialist Ltd is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 0.6 miles away. The local GP practice is WHITEHORSE PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Croydon University Hospital · 0.6 mi
Nearest GP · CQC Good
WHITEHORSE PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Unicare Complex Care Specialist

Unicare Complex Care Specialist Ltd is one of 2 services run by Unicare Complex Care Specialist on AskBart. See how the group's services are rated and where it operates.

See all 2 Unicare Complex Care Specialist listings →

Information last reviewed October 2026.

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