Care home

Underhill House Residential Home

Care home in Plymouth

Underhill House Residential Home

Care home in Plymouth

CQC Good28 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address12 Underhill Road, Stoke, Plymouth, PL3 4BP
Beds28

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About

Underhill House Residential Home is a 28-bed care home located in Plymouth, South West England. It provides residential care and is registered to support older people and those with particular care needs. The home was rated Good by the Care Quality Commission in 2020, with Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

Families considering Underhill House can speak to the home directly about how it might meet their relative's care needs.

What inspectors found

CQC: Good

Report published 13 February 2020 · Last inspected 23 January 2020

Inspectors found that people at Underhill House felt safe, with risks assessed and reviewed, enough staff across the day, and careful recruitment. The home was described as very clean and homely, with staff seen as kind and caring, and people given choice over meals, seating and daily activities, including both lively entertainment and quieter options. Family members were made welcome, and health services were accessed when needed.

Strengths noted
  • People and relatives described the home as clean and fresh-smelling, and families were welcomed on visits
  • Choice and control were supported, with people deciding what they ate, where they sat and how they spent their time
  • Care plans recorded people's life histories along with the support they needed
  • Management audited the service and showed a good grasp of regulatory duties, including being open when things went wrong
Areas to improve
  • Inspectors recommended that signage throughout the service be reviewed so it better meets the needs of the people who live there

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected August 2025

What's nearby

GP surgery150 m
A&E: Derriford Hospital3.5 miles
Pub or bar200 m
  • Set back from main road noise
  • Near a railway line

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

377 recorded crimes in the local area (July 2026)

Top categories:

Violent crime53%
Anti-social behaviour15%
Criminal damage & arson8%
Other theft8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Plymouth council pays.

Care fee trajectory

Indicative weekly fee by year, against what Plymouth pays care homes.
YearCouncil rate (per week)
2024£879
2025£979

What Plymouth council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Underhill House Residential Home is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 3.5 miles away. The local GP practice is STOKE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Derriford Hospital · 3.5 mi
Nearest GP · CQC Good
STOKE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Plymouth

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Community Regeneration Outreach Projects Ltd

To promote activities and educational opportunities for local residents and surrounding areas of Plymouth. The centre offers a warm friendly environment where people can relax and enjoy the…

1.5 miles away · Source: Charity Commission (1085090)
Charity

Plymouth Age Concern

Plymouth Age Concern (known as Age UK Plymouth) exists to care for and work with people over the age of 50 and their carers in and around the City of Plymouth to improve the quality of their life…

1.7 miles away · Source: Charity Commission (281820)
Charity

The Elder Tree Limited (Voluntary Visiting Service)

The Elder Tree provides an extensive support and befriending network for isolated and vulnerable older people resident in Plymouth.

1.8 miles away · Source: Charity Commission (1124248)
Charity

Plymouth Music Zone Limited

PMZ's an award winning charity using music to reach out and transform the lives of some of the most disadvantaged children, young people and vulnerable adults. Music Leaders deliver music…

1.9 miles away · Source: Charity Commission (1100878)
Charity

Dementia Friendly Parishes Around the Yealm

For the public benefit to promote individual and inclusive dementia friendly based activities and services for people with dementia, their carers and families in the communities of the parishes of…

5.4 miles away · Source: Charity Commission (1180354)
Charity

Tavistock Community Transport Association

It provides community transport services in the Tavistock, West Devon and East Cornwall areas through the operation of the Tavistock Country Bus.

7.5 miles away · Source: Charity Commission (1171763)

Information last reviewed October 2026.

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