Care home
Underhall Respite and Resource Centre
Residential care home in Matlock, Derbyshire
Underhall Respite and Resource Centre
Residential care home in Matlock, Derbyshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Underhall Respite and Resource Centre is a 15-bed residential care home in Matlock, Derbyshire, providing care for people with dementia and older adults aged 65 and over. The home also supports younger adults under 65, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, and eating disorders.
The home was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 29 June 2022 · Last inspected 5 May 2022
Inspectors found that people using this home, which supports older people including those living with dementia, feel safe and have warm, trusting relationships with staff and the registered manager. Staffing was judged sufficient to meet both practical and emotional needs, and people are encouraged to make their own choices. Inspectors raised concerns about how medicines are handled and how well the provider checks the quality of the service.
- People said they felt safe, and staffing levels were judged enough to meet both physical care and emotional support needs.
- Relationships between people, staff and the registered manager were positive, and people said they felt heard.
- There were channels for people, their relatives and staff to give feedback on how the service is run.
- People were supported to make decisions about their lives, with staff using the least restrictive approach and acting in people's best interests.
- Medicines were not always managed in line with best practice guidance, and improvements recommended at the previous inspection had not been fully made.
- The provider's systems for monitoring quality were not always effective at identifying where improvements were needed.
- Staff understood people's risks and how to support them safely, but this information was not always clearly written down.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Derbyshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £910 |
| 2025 | £974 |
What Derbyshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Underhall Respite and Resource Centre is backed by a local NHS health network. The nearest A&E is Chesterfield Royal Hospital, 9.5 miles away. The local GP practice is CREDAS MEDICAL, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Matlock
Local clubs, charities and support groups that help older residents stay active and connected.
Bakewell and Eyam Community Transport
The Charitys primary objective, is to establish and maintain, on a non-profit-making basis, a community transport scheme for the benefit of the communities within Derbyshire.
More care homes near Matlock
Information last reviewed October 2026.
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