Twelve Trees Home Care Limited

Home care agency in Sheffield

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 9, Cherry Tree Business Centre, Union Road Nether Edge, Sheffield, S11 9EF

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About

Twelve Trees Home Care Limited is a home care agency based in Sheffield, South Yorkshire. It provides one-to-one care and support in people's own homes. The agency says it has supported families since 1996, first across South Yorkshire and now in West Yorkshire. Its stated care focus is dementia, and it supports people with dementia, older people aged 65 and over, younger adults under 65, and people with learning disabilities. The service is regulated by the Care Quality Commission and was rated Good overall in its 2020 report. Its key question ratings are Good for effective, caring, responsive and well-led, and Requires Improvement for safe.

What inspectors found

CQC: Good

Report published 13 January 2020 · Last inspected 18 December 2019

Inspectors found that Twelve Trees Home Care, a domiciliary agency supporting older adults in their own homes, is rated good overall. People said they felt safe, received medicines on time, and valued a regular team of staff who were respectful and caring. Staff reported feeling supported, and quality assurance systems and a live action plan are in place, with management reported to have improved under the new registered manager.

Strengths noted
  • People described staff as respectful and caring, and most relatives were satisfied with the care provided
  • A regular team of care workers gives people continuity, and most calls were reported as on time
  • Risk assessment documentation has been improved since the last inspection
  • Staff reported feeling supported and valued, and a retraining programme for care staff is underway
Areas to improve
  • Some people reported late or irregular calls, though they were usually told when staff were running late
  • Medication Administration Records needed improvement, and inspectors made a recommendation about medicines management
  • Some staff recruitment records were found to be incomplete, although the registered manager acted to locate the missing documents

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital3.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Twelve Trees Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Twelve Trees Home Care Limited is backed by a local NHS health network. The nearest A&E is Northern General Hospital, 3.7 miles away. The local GP practice is HOLLIES MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northern General Hospital · 3.7 mi
Nearest GP · CQC Good
HOLLIES MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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