Home care agency

True Care

Home care agency in Milnthorpe, Westmorland and Furness

True Care

Home care agency in Milnthorpe, Westmorland and Furness

CQC GoodDementia
Address4 Beetham Road, Milnthorpe, LA7 7QR

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About

True Care is a home care agency based in Milnthorpe, North West England, delivering care and support in people's own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

True Care was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 29 March 2021 · Last inspected 12 February 2021

Inspectors found that people receiving personal care in their own homes in South Lakeland were supported by a small team of familiar staff who knew how to recognise and report possible harm. Risks were identified and managed, and staff gave appropriate help with medicines and followed infection control practice. The provider sought views from people, families and staff, and worked with other services to meet people's needs.

Strengths noted
  • Staff understood how to spot and report concerns about people's safety, and risks to people were identified and managed with clear guidance.
  • Staffing was sufficient, and people were cared for by a consistent group of staff they knew, with care tailored to their needs and wishes.
  • Medicines support and infection prevention were carried out safely, and the provider had systems to learn from incidents.
  • The provider involved people, families and staff in improving the service, and people said they would recommend it.
Areas to improve
  • Inspectors recommended that the provider improve its quality audit arrangements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital12.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — True Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

True Care is backed by a local NHS health network. The nearest A&E is Royal Lancaster Infirmary, 12.6 miles away. The local GP practice is PARK VIEW SURGERY, 0.2 miles away.

Nearest hospital · A&E
Royal Lancaster Infirmary · 12.6 mi
Nearest GP
PARK VIEW SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

More home care agencies near Milnthorpe

Information last reviewed October 2026.

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