Tru Homecare

Home care agency in Loughborough, Leicestershire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Queen Street, Shepshed, Loughborough, LE12 9RZ

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About

Tru Homecare is a home care agency based in Loughborough, Leicestershire, providing care and support in people's own homes. Its care focus is dementia, and it also supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse or eating disorders. Its company-owned supported living services help people with a range of learning disabilities and complex needs to live independently in their own homes, and it also offers an elderly home care service.

The Care Quality Commission rates Tru Homecare Good overall, based on a report published in 2019. It holds Good ratings for each of the key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 24 June 2019 · Last inspected 24 May 2019

Inspectors found that people using this domiciliary care agency in their own homes, and their relatives, felt supported safely. Staff were described as caring, knowing people well, and providing care in the way people preferred, with care plans tailored to individuals. The report also notes that staff were well trained and supported, worked effectively with other agencies, and that the service was managed in an approachable way.

Strengths noted
  • Staff understood how to keep people safe, and risks were assessed and managed appropriately
  • Care plans were individualised and gave staff clear guidance on preferred ways of working
  • Staff were inducted, trained and supported to carry out their roles
  • People were supported to keep as much choice and control over their lives as possible

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital11.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Tru Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Tru Homecare is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 11.9 miles away. The local GP practice is FIELD STREET SURGERY, 0.1 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 11.9 mi
Nearest GP
FIELD STREET SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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