Home care agency

Triband Care Services Ltd

Home care agency in Stone, Staffordshire

Triband Care Services Ltd

Home care agency in Stone, Staffordshire

CQC Requires improvementDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressKern House, Suite 2, Brooms Road, Stone Business Park, Stone, ST15 0TL

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About

Triband Care Services Ltd is a home care agency based in Stone, Stafford, providing care and support to people in their own homes. It supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.

The Care Quality Commission inspected Triband Care Services Ltd in 2023 and rated it as Requiring Improvement overall. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 17 February 2023 · Last inspected 9 January 2023

Inspectors found that staff helped people make their own choices and live as independently as they could, and that people received kind care from staff who knew them well and were trained for their needs. Staff were also trained in infection control, supervised regularly, and understood how to protect people from abuse. The focused inspection, prompted by concerns about how the service was managed, found that medicines handling and oversight needed improvement.

Strengths noted
  • Staff supported people to make their own decisions and gave them control over their daily lives, building on what people could do.
  • People received kind and compassionate care, and staff knew how to safeguard them from potential abuse.
  • Staff had training on people's specific health conditions and on infection prevention, and received regular supervision.
  • Recruitment checks helped ensure staff were suitable to work in people's homes, and practice supported the Mental Capacity Act.
Areas to improve
  • Staff did not have access to the information they needed to manage people's prescribed medicines safely.
  • The provider's governance was not effective enough to identify the shortfalls found at this inspection, so people's assessed needs were not always guaranteed to be met safely.
  • People did not know who the registered manager was, although they received support from other managers, and the report found too little focus on promoting equality and diversity.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital5.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Triband Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Triband Care Services Ltd is backed by a local NHS health network. The nearest A&E is Stafford Hospital, 5.5 miles away. The local GP practice is MANSION HOUSE, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Stafford Hospital · 5.5 mi
Nearest GP · CQC Good
MANSION HOUSE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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