Triangular Care Services Limited
Home care agency in Kettering, North Northamptonshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Triangular Care Services Limited is a home care agency that provides care and support in people's own homes. It is based in Kettering, North Northamptonshire, and its stated care focus is dementia. The agency lists the client groups it supports as older people aged 65 and over, younger adults under 65, and people with dementia, mental health needs, learning disabilities or eating disorders.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2023. Its key question ratings are Good for Caring, Requires Improvement for Safe, Effective and Responsive, and Inadequate for Well-led.
What inspectors found
CQC: Requires improvementReport published 13 June 2023 · Last inspected 18 April 2023
Inspectors found that the service's leadership and governance remain ineffective, with audits missing poor record keeping and limited analysis of feedback, so the provider has not identified where improvements are needed. Day-to-day care is described more positively: people said staff are kind, respectful of privacy and dignity, reliable and on time, and that there are enough staff. Care plans are spread across multiple paper documents, which makes information hard to find and risks inconsistent care, and some mental capacity records were incomplete.
- People and relatives describe staff as kind, caring and respectful of their privacy, dignity and views.
- Staff are reliable and punctual, and there are sufficient staff to meet people's needs.
- Medicines management has improved since records were moved to an electronic monitoring system.
- Staff work consistently with infection prevention and control policy, and people report good communication with the registered manager.
- Governance and quality monitoring remain ineffective, with audits failing to detect poor record keeping and limited use of feedback, which is a continued breach of regulation 17.
- Care and support information is spread across multiple paper documents that are hard to access and organise, risking inconsistent care and making it hard to confirm that all concerns were addressed.
- Assessment and mental capacity records were incomplete and did not follow the Mental Capacity Act, pointing to gaps in staff understanding, although inspectors found no effect on people's choices.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Triangular Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Triangular Care Services Limited is backed by a local NHS health network. The nearest A&E is Kettering General Hospital, 1.1 miles away. The local GP practice is DRYLAND MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Kettering
Information last reviewed October 2026.
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