Transforming Minds - Main Office

Home care agency in Gloucester, Gloucestershire

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSouthgate House, Southgate, Gloucester, GL1 1UD

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About

Transforming Minds is a home care agency based in Gloucester. It provides personal care and in-home support for older people, helping them keep living well and as independently as possible in their own homes. The agency has a particular focus on dementia care and also supports younger adults and people with physical disabilities, with care planned around each person's needs.

The Care Quality Commission rated Transforming Minds Requires Improvement overall in its 2023 report. Its key questions were rated Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and for being well-led.

What inspectors found

CQC: Requires improvement

Report published 6 February 2023 · Last inspected 16 December 2022

Inspectors visited a newly registered domiciliary personal care service with two people using it. People described staff as kind and reliable, said they felt safe during personal care, and reported that staff arrived on time. Staff said they felt supported and trained, and the provider planned further classroom-based training alongside its online courses.

Strengths noted
  • People spoke positively about staff kindness and reliability, and said they felt safe during personal care
  • Systems were in place to prevent harm and manage individual risks, with staff having access to care and risk information
  • Staff understood how to raise safeguarding concerns and report changes in health or well-being
  • People were supported to make choices and control their lives, with decisions made in their best interests
Areas to improve
  • Safe recruitment practices were not consistently followed for all staff involved in planning or delivering personal care, which is a breach of regulation
  • Quality monitoring systems were not fully developed to check the quality of the service and staff practice, and the registered manager recognised more systems would be needed if the service expands

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital0.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Transforming Minds - Main Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Transforming Minds - Main Office is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 0.8 miles away. The local GP practice is THE HOMELESS HEALTHCARE TEAM, 0.2 miles away.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 0.8 mi
Nearest GP
THE HOMELESS HEALTHCARE TEAM · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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